FAQ – Cheapprintful

Ordering

1. How do I place an order?
Simply browse our website, choose your favorite t-shirts, hoodies, or other apparel, and add them to your cart. Proceed to checkout, enter your shipping and billing details, select a payment method, and confirm your order.

2. Can I modify my order after placing it?
Once an order is placed, changes cannot be guaranteed. However, please contact our support team at [email protected], and we’ll do our best to assist you.

3. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this number to monitor your shipment via our website or the carrier’s tracking page.

Shipping

1. Do you ship internationally?
Yes! We offer worldwide shipping.

2. What are the shipping costs?

  • USA: $4.99

  • International: $12.99

3. How long does delivery take?

  • USA: 5-7 business days

  • International: 10-15 business days

Returns & Refunds

1. What is your return policy?
If you’re not fully satisfied with your purchase, you can return it within 30 days for a full refund.

2. Who covers return shipping costs?
If the item is defective or damaged, we’ll cover the return shipping. Otherwise, the customer is responsible for return shipping fees. We recommend using a tracked shipping method.

3. When will I receive my refund?
Refunds are processed within 10-15 business days after we receive the returned item. The timeline may vary depending on your financial institution.

Cancellations

1. Can I cancel my order?
Yes, but if your order has already been processed or shipped, you may need to cover return shipping costs.

Payments

1. What payment methods do you accept?
We accept Visa and MasterCard.

2. Is my payment secure?
Absolutely! We use industry-standard encryption technology to keep your payment information safe.

3. When will I be charged?
Your credit card will be charged at the time of purchase.

For further inquiries, feel free to contact us at [email protected]. We’re happy to help!